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Course Outline:
The Changing Role of HR:
A useful historical review of personnel/HR
HR’s role in today’s workplace and beyond
HR as a strategic business partner
Organizational and external trends and challenges
The HR Function:
Key functional HR tasks in any organization
HR functional responsibilities in small, midsized and large organizations
How HR relates to non-HR functions
HR, non-HR and shared employee-related functional activities
HR trends and challenges
Legal Responsibilities:
HR and managerial legal responsibilities
Employment-related federal legislation
Select legal terms and their impact
Questions and categories to avoid during the employment process
Workplace sexual harassment
Legal trends and challenges
The Employment Process:
Key issues of employment concern for HR practitioners
Matching applicants with job requirements and responsibilities
Selection criteria, questioning techniques and background research
Orientation and assimilation
Current employment-related trends and challenges
Critical learning points
Information Processing:
Employee handbooks
Policies and procedures manuals
Human Resources Information Systems (HRIS)
Information processing trends and challenges
Maximum HRIS utilization
Compensation:
Characteristics of an effective compensation system
Job evaluations
Salary surveys
Traditional and dynamic compensation programs
Compensation trends and challenges
Performance Management:
Objectives of performance management systems
Coaching and counseling
Performance management components and guidelines
Respective roles among HR, managers and employees
Performance management meetings: preparation, action plan, pitfalls
Varied approaches to performance management
Emerging performance management trends
Benefits:
Mandated and voluntary benefits
Typical/popular offerings
Maintaining a cost-effective emphasis
Current trends: rising costs, next generation, global impact,
the next wave
Organizational and Employee Development:
Respective responsibilities
Types of employee training
Career development
Succession planning
Employee retention strategies
Trends and challenges in organizational and
employee development
?WHO SHOULD ATTEND
HR practitioners with less than three years’ experience; non-HR practitioners with HR responsibilities; more experienced HR professionals seeking a fast-paced review of the role of HR in today’s rapidly-evolving workplace.