












:Introduction
The need for improvement and innovation, what discontinuous improvement,
The 3 stage approach and preparing for continuous improvement
Objective:
Course Outline:
Overview of key tools for Stop before you starts:
OPV- Other People’s View
Creating Vision
Values Activity
Process Improvement - Mapping Activity
Pestle and SWOT
Overview of tools for Idea Generation:
Ca For Consider all Factors
Brainstorming and Brain writing
T Thinking
Challenge Assumptions or Breaking the Rules
Flower Word Association
Overview of tools for Review, Refine and Test:
Decision Matrix
Dot Voting
PMI or Plus Minus Interesting
Action Planning
Progress Review Template
In Summary
Ten Final Hints and Tips
Summary- MMU Project Critical Success Factors
Reference sand Reading Lists